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Find expert answers to common questions about sewage pumps and pumping stations, including installation, servicing, maintenance, repairs, emergency callouts and choosing the right pumping system.
The recommended interval depends on usage, but many domestic systems benefit from annual or six-monthly servicing, while higher-demand installations may require more frequent visits.
If you do not regularly have your pumping station serviced, it could result in increased wear, blockages, unexpected failures and potentially higher repair costs.
Yes. Routine maintenance helps identify wear before it develops into major failures.
Yes. We can service pumps installed by other contractors, subject to assessment.
Preventative maintenance can significantly reduce the likelihood of unexpected breakdowns, although no maintenance programme can eliminate every failure.
We have a wealth of experience repairing sewage pumps. We will assess the issue and offer the different options available to you.
Our team of engineers are located UK-wide and has you covered 7 days per week and 24 hours a day.
We understand issues can arise at the worst times, so we are here to help.
Yes, we install sewage pumps. In addition to repairs and services, we also manufacture packaged pumping stations.
Our highly skilled team offer a packaged pumping station installation service and extensive confined working spaces experience.
We enjoy supporting all our clients with strong advice and consultation to find the ideal solution, offer an excellent 6-year warranty, ongoing servicing and guarantee that we won’t be beaten on price, dispatch or quality!
The Pump People offer one-off sewage pump services, or we can agree a regular service plan.
Yes, all of our services cover commercial and residential sewage pumps.
Whether you need to buy a new pumping station, installation, service or repair, we have you covered.
Yes. The Pump People manufacture and supply packaged sewage pumping stations in the UK for domestic, commercial and industrial applications. We offer complete pumping stations, sewage pumps and replacement components, with single and twin-pump systems available. Our team can also advise on selecting the correct pumping station for your application.
A package pumping station is an integrated system, built in a housing manufactured from strong, impact-resistant polyethylene or glass-reinforced plastic. The Packaged Pumping Station unit is supplied with internal pipework fitted, pre-assembled, ready for installation into the ground, after which the submersible pumps and control equipment are fitted. Features may include controls for fully automatic operation; a high-level alarm indication, in the event of pump failure; and possibly a guide-rail/auto-coupling/pedestal system, to permit easy removal of pumps for maintenance.
In more recent times, a ‘package pumping station’ provides an efficient and economic way of installing a drainage system. They are suitable for mechanical building services collection and pumping of liquids like surface water, wastewater or sewage from areas where drainage by gravity is not possible.
Compared to the conventional alternative of a concrete well and separate pump system, a packaged system offers the potential for reducing the cost and time involved with civil work and site labour.
Over many years of new, intense housing and commercial development, the prime location sites where sewage/storm water could be disposed of by gravity into the public sewerage system have long ago been used up. By the use of a Packaged Pumping Station, low lying properties or properties built a distance away from the sewer can now be easily connected.
Excerpt taken from ‘The Building Regulations, Approved Document H 2.36’
“Where gravity drainage is impracticable, or protection against flooding due to surcharge in downstream sewers is required, a pumping installation will be needed.”
Packaged pumping station installations are available and suitable for installation within buildings. Floor-mounted units may be particularly suited for installation in basements. These should conform to BS EN 12050. Pumping installations for use inside buildings should be designed in accordance with BS EN 12056-4.
Packaged pumping stations are also suitable for installation outside buildings. Guidance on the design of pumping installations for use outside buildings may be found in BS EN 752-6.
Where foul water drainage from a building is to be pumped, the effluent receiving chamber should be sized to contain 24-hour inflow to allow for disruption in service. The minimum daily discharge of foul drainage should be taken as 150 litres per head per day for domestic use. For other types of building, the capacity of the receiving chamber should be based on the calculated daily demand of the water intake for the building. Where only a proportion of the foul sewage is to be pumped, then the capacity should be based pro-rata. In all pumped systems, the controls should be so arranged to optimise pump operation.
If your property sits below the level of the public sewer or gravity drainage isn’t possible, a sewage pump system is often the most practical solution.
Yes. We regularly replace older systems with modern, more efficient pumps while reusing suitable infrastructure where appropriate.
Yes. Our engineers install systems ranging from single domestic pumps through to large commercial and industrial pumping stations.
Where appropriate, we can install customer-supplied equipment, subject to a suitability assessment and compatibility with the overall system.
Yes. Every installation is fully commissioned and tested before handover to ensure the system operates safely and efficiently.
